Frequently Asked Questions
Everything you need to know about your Spiral USA experience.
How long will it take to receive my order?
Standard shipping within the USA typically takes 3-7 business days. International shipping times vary by location but generally range from 7-21 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a claim.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Are your clothing materials sustainably sourced?
Spiral USA is committed to ethical fashion. We use high-quality, durable fabrics and work exclusively with manufacturers who adhere to fair labor practices and environmental standards.
Can I track my package once it has shipped?
Yes. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.